FAQ

1

WILL I REALLY BE LOCKED INSIDE A ROOM?

Sort of.  Each room is equipped with a panic button that allows you to exit through the door you entered.  But the clock keeps running down with or without you!

2

HOW MUCH DOES IT COST?

$28 per person

3

HOW MANY PEOPLE CAN PLAY?

Southlake:

  1. Entrapment - 6 participants
  2. Prison Break - 7 participants
  3. Confinement - 7 participants
  4. Taken - 8 participants
  5. Once Upon A Time - 2 groups of 6 participants
  6. The Gift - 6 participants

Plano:

  1. Encounter - 6 participants
  2. The Lost Ruins - 2 groups of 6 participants
  3. The Gift - 6 participants
  4. The Warriors Way - 2 groups of 3 participants

4

IS THERE AN AGE LIMIT?

The recommended age to play is 14 years and over.  Anyone under 16 must be accompanied by an adult.  Anyone under 18 must have a parent or guardian sign a waiver.

5

CAN I PLAY WITH JUST MY FRIENDS?

Yes, you can do so by booking all slots for a given episode.  Otherwise, open slots are  available to others for purchase and play.

6

HOW LONG IS THE EXPERIENCE?

Each game is designed to be 60 minutes. There will also be about 15 minutes of briefing beforehand and about 15 minutes of debriefing afterwards for a total of an hour and a half for your experience.

7

WHAT TIME SHOULD I ARRIVE?

You should arrive 15 minutes before your scheduled game to ensure that you have the full 60 minutes to escape.

8

WHAT IS THE CANCELLATION POLICY?

Your purchase is non-refundable. Rescheduling can be done 24 hours in advance. No cancellations accepted.

9

WHERE IS MY GROUP'S PHOTO?

Pictures are generally uploaded within 2 business days.  You can find them on our social feed here or by searching #reddoorescape on social media.

10

WHAT TYPE OF EVENTS DO YOU TYPICALLY HOST?

We host a variety of events- birthday parties, work outings, team building activities, family events, bachelor/bachelorette parties, proposals and many more!

11

WHY RED DOOR ESCAPE ROOM?

We take pride in our game design and our ability to host events. Our games are fully immersive and designed so that you are challenged, but not frustrated. We host events of all kinds and specifically focus on team building- both within our games and with our event space.

12

DO YOU OFFER SPECIAL EVENT PACKAGES?

Yes! For more information, please visit the events page for your specific location.

13

WHAT IS AN ESCAPE ROOM?

An escape room is a hands-on entertainment experience in which groups of 2 to 10 people are locked in a series of rooms and have 60 minutes to figure out puzzles, hints and clues in order to escape.

14

HOW DO I BOOK A GAME?

You can book a game by clicking "book now" at the location of your choice.  If you have any questions, please contact the front office of the location.

Didn't find an answer?

Contact Us